Answers based on your business
Build around approved information and defined boundaries.
NOVEO MEDIA / AI AGENTSKeep conversations moving.
Keep conversations moving.
Keep people in control.
Practical WhatsApp and voice agents for enquiries, bookings and follow-up.
THE SERVICEWhat does
What does
ai agents include?
Noveo Media designs WhatsApp and voice AI agents for defined customer workflows. Agents can answer approved questions, qualify enquiries, support bookings, send reminders and update connected records. Uncertain, sensitive or professional decisions are routed to a person according to the agreed rules.
- WhatsApp customer conversations
- Voice & booking support
- Lead qualification & CRM updates
- Approved answers & human handoff
A GOOD STARTING POINTBuilt around
Built around
your business.
For service businesses handling recurring questions, missed calls, booking requests or enquiries outside working hours.
- 01Define the questions, policies and handoff rules
- 02Build a representative conversation and test it
- 03Connect approved systems and review operation
Deliverables, integrations, permissions and support are agreed after reviewing your requirements.
WHAT WE DESIGN AROUNDMore than a feature.
01 02 03
More than a feature.
A useful experience.
Practical customer journeys
Support questions, qualification, reminders and booking requests.
Human handoff with context
Agree when uncertain or sensitive requests reach a person.
YOUR QUESTIONS
Good to know.
Can the agent handle WhatsApp bookings?
Booking support can be included when the scheduling system, available access and agreed workflow support it. Availability checks and exceptions are tested before launch.
Can a person take over?
Yes. Human handoff is designed around the business rules. We define when to escalate, who receives the conversation and what context is passed on.